While we hope you will never have to cancel a reservation once made, we also know very well that life is what's happening while we're busy making other plans.

So if you need to change or cancel a regular room reservation, please give us as much notice as you can to avoid charges.

REGULAR ROOM RESERVATIONS
You may cancel or change your regular room reservation (not package or Holiday reservations) until 72 hours before your arrival date check-in time (4:00 P.M.) without charge. If you cancel or change any portion of your confirmed reservation less than 72 hours in advance, or at any time during your reserved stay, there may be a charge of one night if we are unable to re-book, or two nights for stays which include a Friday or Saturday.

HOLIDAY ROOM RESERVATIONS
For room reservations that include holiday periods (chart below), you may cancel or change your reservation until seven days (7 x 24 hours) before your arrival date check-in time (4:00 P./M.) without charge. If you cancel any portion of your confirmed holiday room reservation less than seven days in advance, or at any time during your reserved stay, you will be charged for 100% of the canceled portion of your reserved stay.

PACKAGE RESERVATIONS
Once we confirm your package reservation, we will charge 100% of the quoted package price to your credit card on file in the event of any changes or cancellation within 72 hours (3 days) of your check-in time, and 50% within 4-7 days. Package services must be scheduled at the time of your reservation, and scheduled service days/times may later only be re-scheduled on a time-slot-available basis, with no credit given for our inability to reschedule during your reserved stay. Changes to confirmed service times made by you less than 24 hours prior to the service times will result in a rescheduling charge equal to 50% of each affected service. HOME

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